RMRSS
Senior Member
Last Activity: Today, 12:41 PM
Joined: 6 June 2017
Location:
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Honestly I've never heard anyone have an issue with this before. In fact, all our contracts are electronic, so we type the info directly into SiteLink and the customer eSigns it on the screen. I've never had a tenant fill out the informational part even when we had paper contracts. So many people... -
Well if the cash was short, then that's on the teller for not counting it when they took the deposit (I mean, seriously?)....Leave a comment:
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Well, I'm glad you're happy, though I can't stand people like that owner who snitch instead of just calling your owner and talking about it like adults if there is a concern. I mean, did this even affect him in any way (block the view of his plaza, etc.)?...Leave a comment:
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It's been quite a while ago, so the details are a bit vague, but basically this tenant was wandering the property at night scouting out units and ended up burglarizing over 10 units one night and packed his unit full of stolen goods. He let accomplices in the gate too....Leave a comment:
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Well maybe our AFM at the time was wrong, but we were a UHaul dealer for a few years, and when we had a tow dolly stolen, he told us we were responsible for doing all the legwork getting the police report and such. That ticked me off as well as the fact that when I once needed to rent a UHaul myself,...Leave a comment:
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I hope it continues to work for you. A long time ago we used to be 24/7 as well until we had a major incident that happened because a tenant was able to freely come at all hours of the night. We then switched to 6am-10pm gate hours. I don't think I've lost a single potential tenant over that, and...Leave a comment:
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Definitely restrict the gate hours! Ours are 6am-10pm daily. Your gate/management software should allow you to make exceptions as well, if needed. For example, we have some commercial clients who have deliveries early in the morning (around 5am) that we have modified gate hours for, and obviously...Leave a comment:
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Yep. Back when I was working for a 30+ store company at a location in a really snooty community, I had a woman call up and rant at me about some issue at a facility and she kept interrupting me as I was trying to explain things to her, so I finally said, "Excuse me, I'm talking." She about...Leave a comment:
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And then she'd say...
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She sounds just LOVELY to deal with! I can honestly say I've never heard the "I don't like the way I sound on voicemail" excuse before. So was she sleeping during the contract or did you guys not tell her then what the due date was? Why all of a sudden is she upset about that if she wasn't...Leave a comment:
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"Grace period" simply means the period the tenant is allowed to pay without a late penalty, even though the rent was due on the 1st. It doesn't mean they get those days for free. I guess do whatever works for you, but if someone "sneaks out" without paying what they owe, they're...Leave a comment:
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These are the same irresponsible people that leave their grocery carts in the parking lot
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Can't tell from your original post, but be sure to get the latches that accept both cylinder locks and traditional locks (see photo below). That way you have a lot more flexibility.
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People that do this crap are one of my top pet peeves. Our policy used to be you owe a half month if out between the 1st-15th and a whole month after that. But it was hard to get people who moved out, say, on the 3rd, to pay for 15 days (yes, I know, they agreed to this at the time of contract, etc....Leave a comment:
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We had this issue with a lift gate and it was the loop detector module plugged into the circuit board that was the issue. As soon as I unplugged the module from the board, the gate closed. We had to replace the module....Leave a comment:
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In a nutshell, discounts can only be applied to pending or future charges. Credits can only be applied to posted charges.Leave a comment:
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Nope, always due on the 1st and late fee on the 8th here. If they can't pay until after the 8th each month, then I just tell them to pay a month ahead up front and then continue to pay monthly on whatever day they want (e.g. when they're paying on October 15, they're paying for November, on November...Leave a comment:
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Yep. As long as one is not discriminating on the basis of sex, race, or any other protected class, there is no legal grounds for a lawsuit. And even if someone does have a legitimate health condition that would be aggravated by wearing a mask for a few minutes (guessing this is a VERY small percentage...Leave a comment:
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Oh, I'm sure this imaginary lawyer is working pro bono, LOL!...Leave a comment:
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Well, I'm a physically non-intimidating 6'0" and 180 lbs, but their unit on the auction block tends to get the point across just as well, with nothing their imaginary "lawyer" that they threaten to call can do about it....Last edited by RMRSS; 10 October 2020, 05:23 PM.Leave a comment:
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