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RandyL
RandyL
Senior Member
Last Activity: Today, 01:24 AM
Joined: 14 April 2008
Location: Cedar Rapids, Iowa
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  • RandyL
    replied to US Reaches 200,000 COVID-19 Deaths
    I understand that from what I said in my post, I imagine the correction was more for other posters. Even those what Dr. Artandi said is right, my question remains about how many more deaths we will have for 2020.

    Covid may have ended their lives early, but their underlying issues may...
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  • Can I send you a log file of the last several days to demonstrate this? I was say that the comms stay off about 15 minutes then come back about 15 minutes. This might happen a dozen times, then according to log file it may work for 12 hours again, and then go through a cycle of on and off every 15...
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  • Clarkstoragellc Great information for the new people getting into the business.

    In regards to the floating slabs, what reason are you getting for needing something different? I know I can still use a floating slab here in the Cedar Rapids area. I would imagine it may not be hard to...
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  • RandyL
    replied to Venmo Payment
    When I first started taking online payments I used a service called Dwolla which was a very low cost platform for sending money. It worked ok, I would get an email and apply the payment in the software as an internet payment.

    I stopped taking that years ago, and I don't think I would...
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  • RandyL
    replied to US Reaches 200,000 COVID-19 Deaths
    I agree it is horrible that so many people have perished from this earth that had contracted the Covid-19 virus. At the same time I have also seen the recent CDC study that said that only 6% of the deaths came from people without pre existing conditions.

    Now one of the most common pre...
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  • RandyL
    replied to Disaster In Iowa
    smackdab I am very lucky that this time around almost none of my tenants sustained significant damaged. But I know that there are people who haven't inspected their units yet. I know this because I am still getting phone calls till this day, saying why is there an overlock on my unit and where is...
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  • RandyL
    replied to How to get out of an online rental
    I like what Pac suggested as a way out. Another option would be to say someone else had rented them earlier and the system hadn't updated yet.

    I am sure I will run into some of these issues myself with online rentals. I have had to kick people out for violating rules, but no more than...
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  • I checked it out that that doesn't seem to be the problem. Each keypad has their own wiring and they meet up in my little office out there. Those wires all appear secure as well....
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  • RandyL
    replied to Disaster In Iowa
    I suppose that could make a difference, it is just so frustrating all the time I have spent to request roofing quotes. At the end these companies send me paperwork that says all you need to pay is your deductible and nothing more. They will hire all the engineers, lawyers, etc needed and take care...
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  • RandyL
    replied to Disaster In Iowa
    smackdab I am happy to hear my post was able to help you. I am now at week 6 after the storm, I have not seen an insurance report for any of my locations yet. In fact one of my 3 locations doesn't even have it's inspection completed yet.

    How many scammers have you had to deal with?...
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  • I just unplugged the old one and plugged the current one's into the new keypad. Should I take a screw driver and loosen each post and redo it? Or just make sure they are firmly on the board?...
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  • Storman We had a major disaster last month. My entrance keypad is brand new, it wasn't working as a result of the storm. The exit keypad hadn't malfunctioned at all.

    I remember your PTI thread about your recent issues. I am thinking that since my issues is happening to all keypads...
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  • RandyL
    started a topic PTI Keypads Displaying Not in Service

    PTI Keypads Displaying Not in Service

    Hey everyone was hoping someone else has come across this issue before. Intermittently all of my keypads are loosing communication. When this happens it displays a message that says keypads are not in service.

    According to my logs it is happening off and on. I submitted a support ticket...
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  • RandyL
    replied to What is your process for online move-ins?
    I am still changing my processes with StorEdge Online move in's.

    Most of the people who rent a unit online, I end up talking to them on the phone first, and then directing them to the online move in process. This helps explain the process to most people ahead of time.

    ...
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  • RandyL
    replied to People Looking to Live in Units
    I have run into this issue since the disaster occurred here on August 10th. Mostly from existing tenants who had homes that were completely destroyed. I have had to explain to them that we don't allow it. Normally I would of just kicked them out, but with some much of the town destroyed I just gave...
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  • RandyL
    replied to Sometimes, It's OK to say No to a customer
    I just got a similar call just a moment ago.
    Customer: Do you have any units open?
    Me: We only have 5x10 units open at this time, what are you looking to store?
    Customer: Can it fit a sedan? A Car?
    Me: So I wanted to say maybe if you turned it on it's side and folded it a...
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  • RandyL
    replied to Live Chat
    I tried the one I found for a bit. I found the notifications would be delayed getting sent to my phone, so often I was missing the chats.

    I have not found an option that can push the notifications to my phone quick enough to be a helpful tool.
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  • RandyL
    replied to How much do you pay per lead? Per rental?
    We don't pay for leads, I do some Google Adwords at times. But it doesn't cost me anything close to what you are referencing for new rentals....
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  • RandyL
    replied to Unit Pricing
    I regularly check my competitions prices, but it ultimately comes down to occupancy....
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  • RandyL
    replied to Hello from Storable’s Newbie
    Welcome, I am sure we will talk at some point because I post software related questions for StorEdge occasionally. Maybe you can nudge them to get the sales tax reports working again....
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