I can't think of a place to find historical information on this subject. Perhaps you can set your 2021 goal on new rentals who sign up for auto pay.
There is an option I found in corporate settings that said enable auto pay by default for new rentals. But I have not seen any increase...
RandyL
Senior Member
Last Activity: Today, 10:46 AM
Joined: 14 April 2008
Location: Cedar Rapids, Iowa
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This is the action that I take, but my notices and rental agreement state differently. OP I would talk to your software company and determine what happened so it can't happen again. Then I would restart the lien process....Leave a comment:
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One of the best parts of having an auto attendant answer every call, no more telemarketers. They have computers make the calls, the computers are not capable of hitting a button to get through to us.
I used to get 5-10 a day, down to zero for over a year. No more credit card processing...Leave a comment:
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As others have said, rental rate increase or termination of the month to month agreement are your best options. We don't do evictions at all here....Leave a comment:
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I use StorEdge web and storage management software. As another poster said CC fee's are negotiable, you don't have to pay what they first offer you. The web marketing side is top notch, and has me number 1 in my market in organic search results. Several other local competitors have switched to their...Leave a comment:
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I have multiple locations where bringing in internet was to expensive and we just have to go to the facility to review footage.
Tmobile is starting to offer 5g service that I will take advantage of at those locations soon when I can. Either that or Starlink satelite internet when it...Leave a comment:
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Yelp has really been a worthless tool in my region for one reason or another. Now if you go 20 miles south it seems to be a lot more in use. Every request for quote that I get from yelp is from a customer that is from that town 20 miles south. I have never once got a request for a quote from someone...Leave a comment:
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You Shouldn't Raise Rent on Existing Customers!
So I just got a call from a customer who didn't open or read her rental rate increase notice we sent in September, about an increase for November 1st.
I explained the date and time the notice was sent, and told her it indicated that she had not opened the notice.
She then... -
I only hold reservations for 14 days from the date they are made. My software does not allow a limit when people place reservations, and sometimes people try to make reservations 30+ days out. We address those over the phone.
We charge a $5+ tax reservation fee, which is applied towards...Leave a comment:
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What is it that isn't working well for you with the leads section? Maybe I can offer some assistance....Leave a comment:
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I have some bidders like that too, but they will usually come pay shortly after the auctions end at 10am, and take a few items for that weekends sale, then they knock it out after that. I have a couple regulars that I have worked with for a long time that I give a couple extra days to at times....Leave a comment:
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The one thing I always try to do is have them end on a Friday morning, this gives normal folks who work time to empty units over the weekend without taking time off work.
Other than that I always try to run my auctions for 7-9 days. I usually start them on a Thursday Morning and end...Leave a comment:
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Looks like someone saw my support ticket and got them to run in the last hourLeave a comment:
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Anyone's StorEdge AutoPay's not run Today?
Hey Everyone I was curious if other StorEdge users have had their AutoPay's not run today for the first of month billing cycle.
Typically they run before 8am, but I don't have any indication they have attempted to run at all yet.... -
Clark asked a lot of good questions that we need to help.
I have never had units that far off a market rate unless I specifically discounted that unit for a charitable cause. I do have current long time tenants that are below street rates though. I have never taken the practice of raising...Leave a comment:
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