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Merman
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Last Activity: Yesterday, 02:43 PM
Joined: 25th June 2018
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  • Merman
    replied to Lien and Auction Schedule Requirements
    Convoluted is the key word. Thank you for your help man, I appreciate it. I will be talking to my district manager about this. Hopefully we can trim some fat out of our process.
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  • Merman
    replied to Lien and Auction Schedule Requirements
    Thanks Pac. Two months isn't too bad. If I can cut that time almost in half, I have to check it out. I was looking at the Arizona legislature site. It feels like the site only gives you part of the answer. It states units can be sold if in default for 30 days. It states you are required to send...
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  • Merman
    started a topic Lien and Auction Schedule Requirements

    Lien and Auction Schedule Requirements

    I run a facility in Arizona. My company's corporate office is in California and some of our practices lean a little towards the California requirements. I've googled Arizona self storage lien law and read a fair amount of info. I am not a member of AZSA, so I don't have access to their info or forms....
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  • Merman
    replied to Old Boats, what to do?
    Just to CYA make sure you have a sign posted on the property about no parking and/or unattended vehicles will be towed at owners expense. if the sign is visible from the boats, it wouldn't hurt to take a picture showing that....
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  • Merman
    replied to Strangest items left behind?
    I'm pretty sure at that point, his new house was a correctional facility. He had been out about 4 months or so when he vanished. I felt bad for the auction buyer. He had to load all that soup into his truck and haul it away....
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  • Merman
    replied to Old Boats, what to do?
    Perhaps I'm reading this wrong. Are all the boats occupying the same space or did he dump them in additional spaces? My thought would be, if they're in multiple spaces that you have no rental agreement for, you could just have them towed like any other vehicle that is left on the property.
    ...
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  • Merman
    replied to Strangest items left behind?
    I had a customer with a freezer in his unit (before we took away electricity). I told the guy there was a smell and he needed to remove whatever was causing it, which he said he did. Turns out he took the spoiled meat, about 80 lbs. of it and put it in trash bags that he then put in plastic totes....
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  • Merman
    replied to Gate not closing
    Does your operator have a screen that reads out the gate error codes? If it does, you can probably find the owners manual online and start troubleshooting. With cars, once I have the trouble code, I google the code and check the forums to see what the most common fix was and start going down the ...
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  • Lol. It sucks the unit won't be able to recoup any losses. On the other hand I appreciate their creativity.
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  • Agreed. If it were me personally, I'm not going to move unless the price is significantly lower and guaranteed for the next year, which it typically isn't. I've experienced first hand one of the big chain stores luring me in with a nice 3 month promo at around 76 bucks for a 10x10. Promo ran up and...
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  • The corporate office would decide if they want to send it to collections or just write it off as a bad debt. Unless there are substantial amounts of money owed, maybe some extenuating circumstances, I believe the big bosses typically write it off and focus on rentals.

    My standard practice...
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  • My customers fill out their notice to vacate form and there is a box to check that states any items left in the unit after the move-out date are subject to either disposal or auction. In either case we charge $250. I explain to my customers, that we use the fee as a way to strongly discourage you...
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  • I would like to hear from anyone in a flood plain that received a flood and had customers sue for damages. Standard verbiage in rental agreements states we are not responsible for damages. I am curious if it went to a judge or a jury what the result was, if the facility was found at fault regardless...
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  • Merman
    replied to Seems Sketchy.....
    I've run into similar scenarios before. If the person can't find the money for the 1st month, there's a fair chance they won't find the money for the other months either. Money aside, you're probably better off not renting to her anyhow. Her stating that some b***h is kicking her out. It sounds...
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  • I'm not sure what any of the pricing is. The company I work for owns and/or manages about two dozen sites and uses Storedge at all of them. You would have to contact Storedge sales or check their website for pricing. I know they offer different tier packages depending upon what features you're looking...
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  • We use Storedge at all our facilities. It keeps all of our leads and automatically puts them on waiting list status if you choose a size that you are sold out of. You can also send text messages straight from the computer. Any time you click on the text button, it shows your previous conversation...
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  • Merman
    replied to Digital unit locks
    My initial instinct is to run from that idea. Electronics fail. If someone tries to break in and destroys a keypad/latch, what is the replacement cost? With traditional locks and latches, you're looking at a few bucks and 5 minutes work to replace a damaged latch and the lock is the customers responsibility....
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  • Merman
    replied to Sunday we are closed
    Rent is due on the 1st and they know the office is closed on Sundays.

    My rule is I need the payment in hand before the late day. If you show up with cash on the day I'm always closed and you get a late fee, that's not on me. We do cards over the phone and let you pay online. I'm closed...
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  • Merman
    replied to Electrical Outlets in Storage Units
    We killed all power to the units when we renovated. We had power to old screw in light sockets in each unit and people started running power strips off them. One building had a tripped breaker for a week. I never did figure out who the culprit was. The customers you'll gain from having electric...
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  • Merman
    replied to Insert Eye Roll
    Everywhere else gives you electricity and lets you use the dumpster.
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