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StorageBrett
Junior Member
Last Activity: 29th May 2020, 12:32 PM
Joined: 15th June 2019
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  • There are months out of the year that I'm at 100% occupancy and this is my family's source of income, so nope. I don't offer ANY discounts. Okay, I lied. I had a family that fosters infants storing baby items from their garage for the winter so they could park their cars inside and I when the woman...
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  • StorageBrett
    replied to Big City Marketing
    I used Sparefoot when we first bought our business January 2019 and HATED them. I used them for about two months before cancelling the service. First red flag was when I got a call from a customer to set up storage. After speaking to him I found out he was located an hour away, but the Sparefoot...
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  • StorageBrett
    started a topic Tenant With Potential Memory Loss

    Tenant With Potential Memory Loss

    I have a tenant who has been in her unit long term (since before we purchased in January 2019) and has always been set up with auto pay through her checking account. In January her auto pay kicked back as NSF and after working with her for 2 1/2 months we finally got her set back up on auto pay through...
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  • StorageBrett
    replied to Are you waiving rent ?
    If I waive rent then my family is going to have a hardship so that's definitely not an option, and since storage units are not a necessity I don't feel bad about it. I have been decreasing my late fee to $5 from my normal $20 to cover time spent on lockouts, and printing and mailing lien notices. ...
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