Bubba
Senior Member
"I used to be a people person, but people ruined it for me."
Last Activity: Yesterday, 09:33 AM
Joined: 21 December 2019
Location:
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DairyGirl I just completed reviewing the footage to see that the lady forced the door down with her brute force. Once we told her we were reviewing the footage she said she would meet us with a money order. 2nd time in about a month that someone has changed their story once we mention security footage.... -
Two units damaged by customers
When it rains it pours. Over the past few days, we had two tenants who couldn't get into their units. Instead of calling us, or calling a locksmith they literally broke into their own units and it's all on camera. One unit door is stuck halfway up, the other unit had the lock curtain smashed and... -
Curlymom is my wife. This tenant she was referring to removed his lock and left his unit in sweep out condition so we moved him out and rented it out to someone else about a day later. He may call us today (Monday) about why he can't get in. I can't wait for that call. I'm like a kid on Christmas...Leave a comment:
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Closing this story out. So we went up there to meet her and the sheriff to fill out a report and she no-showed us. Today the account was paid in full. She hasn't mentioned anything else to us. Imagine that!...Leave a comment:
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MichelleG he took his lock off his unit and it was swept clean so we assumed he moved out! Wink wink. This guy really did think he could wait until Monday to pay us. We informed him of his move out and he flipped out on us. Happy trails pal!...Leave a comment:
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pacnwstorage Each time I deal with an entitled customer I think of you! LOL....Leave a comment:
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We have been remote since December of 2019 when we bought our facility. There's no way I could justify having myself or someone else sitting up there all day to watch the wind blow-by. We made a short 15-second to 30-second videos of how to use the gate, operate the latch, properly lock the unit and...Leave a comment:
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I'm having this issue right now with two tenants. One took until the 6th to move out. One guy who acts very entitled texted us saying there is nothing in the unit so he doesn't owe us right now, he's in the process of having an estate sale this weekend and will know Monday whether he's going to keep...Leave a comment:
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Thanks for the input so far. We have multiple angles at this unit so it will be very easy to verify if there was a break-in. We plan on telling her to come up to meet with us and the sheriff office and take it from there....Leave a comment:
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My unit has been broken into! Sob story included!
This past Friday I ran up to the facility to collect payments and found a note in the dropbox from a tenant. It said that their unit has been broken into stuff was stolen, and oh by the way my husband is in the hospital and isn't expected to make it. During my walk around I noticed there were no holes... -
I have one somewhere I just need to look for it. Hopefully, it was a well ran facility before you bought it. If not let them know there's a new sheriff in town....Leave a comment:
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Tell me about it! We did two billboards in town and didn't get a single client off of them. We had tracking numbers on each billboard to track the performance. Facebook was also a big failure due to our older population. My best return has been google my business, and google ad words....Leave a comment:
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I would look at Wayne Dalton, Janus, and there are a few others out there as well. I think you would get more bang for your buck by updating the doors, it will help enhance the property, which will help enhance your bottom line....Leave a comment:
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Funny. I had the same thing that happened to us KrisinWA....Leave a comment:
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Welcome to the funny farm!...Leave a comment:
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Exhibit A on why we don't have a dumpster on site....Leave a comment:
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Grizz well, I will never disclose the margins, but I will say this, we could close our other businesses down tomorrow and live off the income comfortably....Leave a comment:
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MamaDuke we rolled out a small rent increase the other month due to us improving our facility. I check our competitors quarterly and we are all in the same ballpark price-wise. I plan on another rent increase in January. I've managed to get our facility to 90% occupied by combining units that customer...Leave a comment:
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We had a cold snap down here it went from the '90s to 40's so it felt like we were in Antarctica that seemed to really push us hard. I'm hoping for another cold spell!...Leave a comment:
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Today we crossed 90% occupancy. I ain't going to lie, it hasn't been easy and I may have shed a tear. In my wildest dreams....Leave a comment:
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