Sorry, it sounds like you have bad owners.
Our facility was as wonderful as yours, maybe a touch nicer, but I went around and made a list of what needed to be done. It wore my butt off getting it all done, I did farm out some things to contractors, but over a few months, you will get...
Bubba
Senior Member
"Bigfoot? My name is Daryl!"
Last Activity: Today, 02:38 PM
Joined: 21 December 2019
Location:
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We are automated and contactless and our future facilities will be the same way. Let me start off by saying we run a 100 unit facility. When we first bought it I was there daily with open, come in signs, etc. Only 2 people stopped in over a few weeks. I couldn't justify sitting there all day with...Leave a comment:
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Hang in there! We will be thinking about your family!...Leave a comment:
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I would share your research with them and point out the drop in calls. There's a fine line between squeezing out top dollar for your space, and pricing yourself out of the market....Leave a comment:
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To close this story out this tenant paid us in full this morning. It was nearly $400.00 that she paid in full! After cutting her lock and taking the pics to upload to the auction site I knew we would be lucky to get $50.00. We decided to contact her emergency contact to let them know they needed...Leave a comment:
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Interviewing self-storage brokers and real estate agents
I have bought and sold several businesses over the years, some by myself, some with the help of brokers. One interesting thing I've observed about brokers or real estate agents is how they seem to move slower than a slug, and don't know how to return calls. As a serious buyer, I have proof of funds... -
RMRSS I have that in my pitch to all new tenants! My biggest pet peeve is when you ignore us. I happen to own an office building as well. I happen to have private investigators renting from us. Guess what they are now doing for us! I have this one tenant who gave me a fake address. She's now...Leave a comment:
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I smile and listen, both are lost arts....Leave a comment:
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We also charge an admin fee as well and provide a free disc lock....Leave a comment:
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KrisinWA we tell everyone you need to leave it how you found it. I just want to sweep out dust bunnies at the end of the term. I'd rather hold that money upfront vs at the end of the lease....Leave a comment:
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Charging a deposit
I've been on the fence about charging a deposit. It seems like it's split with our competition whether they charge a deposit or not so I don't think it should affect us too much if we decide to charge. I also feel like that's why we've done a great job My main objective here is to prevent folks from... -
Sounds like a winner. Our monthly invoices were automatically sent out the other day and I received a text from this tenant who says I have reminded you several times that I do not get paid by the government until the 4th of every month. So I return fire and say I've also reminded you several times...Leave a comment:
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I put a sign on the exit gate to follow us on Facebook for our monthly giveaways and we have had zero people follow us! We are in a rural area and I think our clients are just not on it due to them being older.
I follow Synergy Storage in TN on Facebook and they do it right IMO. I learned...Leave a comment:
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Thanks all for the feedback.
My concern here is saying something I should not to a third party contact. I feel like this falls in line with debt collecting to a certain degree. What are the things I shouldn't say?
I did contact the emergency contact this morning and said...Leave a comment:
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RandyL we ended up cutting their lock Friday. There was nothing but clothes strewn throughout the unit and basically just junk. I took some pics to upload to the auction site. I'm going to attempt the alternative contact on Monday in hopes to collect something. I just can't see this going for more...Leave a comment:
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Not yet. With it being Saturday I figured they weren't open. I plan on doing that Monday. The last thing I want is to have to start ordering different style latches for our facility. I don't want our facility looking like Frankenstein!...Leave a comment:
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Curtain locks needed.
I installed our last curtain lock yesterday. At one point we had about a dozen sitting around the office. I've been at it for an hour trying to locate curtain locks for Wayne dalton doors. I've attached a photo for reference. I have looked on Wayne dalton website, tried the google, amazon, etc.... -
Grizz Well said! I would strongly encourage new and old operators/managers/employees to watch Storage Pug's Gab Focus Sessions. Between this site and them I've learned a ton....Leave a comment:
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They are actually coming back to get them. Time will tell. I guess I will have to put my 2 am "burglar attire" clothes back up in the closet for another adventure....Leave a comment:
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Thanks for the kind words all!...Leave a comment:
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