I get what you are saying here and we have done it that way. At this point, I think having your prices visible on the website and allowing online rentals gets you better clients. If they have a smart phone and a credit card, they are probably running their lives pretty well.
Most websites are...
helenatim
Senior Member
"15 years as a facility owner/operator"
Last Activity: Today, 09:06 AM
Joined: 19 April 2021
Location: beautiful Helena Montana
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Love this! I brought everyone up to street rate on Jan 1,2022. Nobody moved out. I might have to raise some people above street rate eventually I guess. Needless to say, but I am not very patient with delinquent tenants at this moment....Leave a comment:
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Love the visual of a "jailbreak"Leave a comment:
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Thank you all. Great feedback....Leave a comment:
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Thanks Amy. This is definitely not an issue with Storable Access and I definitely don't want to go back to 24 hour access! I allow a one hour delay on the Exit keypad to let people out and that has done the job so far.
In this instance, my tenant called the Sheriff and a Deputy came out and...Leave a comment:
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Gate Access Hours - Tenant Locked in facility
After switching from 24 hr access to 5am-11pm a few months ago, it finally happened. A tenant did not read the Rental Agreement, or the sign on the keypad, or the sign on the gate. And went into the facility just before 11pm. And at 12:30am, they could not get out.
What has anyone done to... -
I always respond to negative reviews in as positive a manner as possible. I do try to call out Google's so-called Local Guides, who are not tenants, just people trying to score Google points by reviewing as many businesses as possible.
My favorite negative review was a 2-star from a guy here...Leave a comment:
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As of 6/1/20, Idaho law allows for online auctions of storage units. My recommendation would be to use one of the auction companies available online. They do take a fee for the auction, but the exposure you get to potential bidders is pretty huge. For example, one of my current auctions has been...Last edited by helenatim; 10 May 2022, 11:52 PM.Leave a comment:
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As long as your Rental Agreement clearly states that the contents of units are not covered, you should be safe. Given the discrepancy in value of the things that people store, you couldn't possibly cover their contents. And I think the customer should be able to decide if they want coverage or not....Leave a comment:
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Well, today I spent $500 to have all of my facility doors pressure washed. They are sparkling! And I ordered ten convex mirrors at $46 each for the corners of buildings to reduce the risk of collisions. So there's $960. Think I will use the remaining $40 for lunch
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Storman- I certainly was not denigrating your choices or anybody else's decisions in how they run their business. Merely advocating for what has worked for me.
Everyone has their business and facility management structure set up differently and I welcome learning about their methods.
That...Leave a comment:
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Lando. Because he would own storage facilities
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Same question here...Leave a comment:
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Wow! that is a huge difference between your rates and your competitors!! I would study the comparable competitors in your market and match your street rates to theirs. You can always reduce if needed.
We did a complete increase on our existing tenants to street (market) rate last year. This was...Leave a comment:
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Again got to disagree on this. I run my business the way I want using what I consider to be the strongest suite of programming available on the market today. Why would you settle for second best or have to deal with a variety of providers when everything is streamlined?...Leave a comment:
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Absolutely. I am surprised you had an issue that took that long to resolve! Although I have been requesting integrated texting for a couple of years......Leave a comment:
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Gotta politely disagree on this one. Having everything thru Storable is great! One company to deal with, quick response time, fair pricing for a progressive product....Leave a comment:
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I see what you are saying, but I consider myself a small operator (1100 units) and have excellent support from SL over the years, including during this Access Control upgrade. The techs are always great via chat or on the phone. And Mike Buck in particular has been excellent the last couple of months...Leave a comment:
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Still selling the Storable controller? How about $1000? -
Great question! I operated the PTI cloud based system for 4 years and it was good unless I needed tech support, which was challenging with PTI. I did use the mobile app which was nice but I think about 6 customers used it and everyone else just typed in their code at the keypad.
So, just...Leave a comment:
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