helenatim
Senior Member
"15 years as a facility owner/operator"
Last Activity: Yesterday, 11:39 PM
Joined: 19 April 2021
Location: beautiful Helena Montana
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I can fully appreciate a good vent when it's needed!! And I can understand how the inept management of some facilities could be pretty annoying and give the whole industry a black eye, but I will tell you from experience that you can run these businesses without an on-site manager if you want. ... -
I was a Realtor for a hot minute about 20 years ago. Open Houses on weekends, showing houses in the evenings, commission only, ever-changing inventory. This was not the job for me!Leave a comment:
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I ran PTI for several years and if my memory serves, you could have a 0 at the start of a gate code, but the PTI system does not recognize it. So, you could setup 0123 in your management software, but Storlogix would only see it as 123. Perhaps this has now changed though.Leave a comment:
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If you can get rid of a bad tenant that quickly, I would not worry about the lost rent. They are going to be never-ending trouble. The trick is getting them to leave with the Termination Notice. Good luck!!Leave a comment:
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Most people's attention spans, especially while moving, are so narrow, that I usually hit the high points if its a phone rental: Gate hours, month-to-month lease, don't store any perishable items. If it's an online rental, I text them the same thing.
Up to them to read the agreement when they...Leave a comment:
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And Late Fees? Overlock charge?
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Get some more cards from the original guy. And let him know what his competitor is doing.Leave a comment:
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Ouch! Sounds like a nightmare! Cut your losses and get started with a new company. There are several good ones out there. Good luck!Leave a comment:
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If the goal is to get everyone to street rate or close to it, you might as well get started. Raise all your street rates to where you are comfortable, then draft a letter to existing tenants explaining what a great price they have been getting for all these years, how much you appreciate their business...Leave a comment:
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You don't. They sign it. And you explain the rules as violations occur
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Storable Access has been working very well for me in 3 facilities with 1100 units. The keypads are pretty basic with no text or cameras, but they work fine. The cloud-based system integrates very well with Sitelink and I hear its even better with StorEdge.
Most recent upgrades include immediate...Leave a comment:
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Our facilities are pretty full other than some extra 5x10 units. The local market seems to be staying busy. Most of my competitors websites are showing little to no availability.
Sept to March in Montana always has a much lower turnover than April to August....Leave a comment:
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She had an amazing run as Queen. I think other than the challenging times around Diana's death, she rarely put a foot wrong. It will be interesting to see how the Royal Family proceeds from here with Charles. RIP Queen Elizabeth II....Leave a comment:
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"You've never looked up an existing tenant in Lead to Lease to make a reservation for them? How do you normally go about doing this then? I don't know of any other way to do it."
I don't think I used Lead to Lease at all until this year. If they made a Reservation, I would click...Leave a comment:
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We have always gone with selfstorageauction.com and had pretty successful auctions. Although it's not perfect and I have requested a couple of bidders be banned from their site.Leave a comment:
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1. AVS not working. But its been an issue for a few months.
2. Lead to Lease. Never tried this, so don't know.
3. I always use the Map. Its the first thing I check daily for a visual of available units. And its working fine on my system today.
One of my main uses for the map is...Leave a comment:
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I agree. We are down to three paper invoices going out each month and have been slowly removing email invoices to autopay customers as well. They just cause confusion. And we only email receipts if requested....Leave a comment:
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I am not hearing that yet. We are continuing to run at very high occupancy and it seems like the competition is too. So the lack of availability is still driving a higher price. I think as some more units open up in sept and oct, we might become a more price driven.Leave a comment:
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QR Code signs
Has anyone put up large QR code signs, linking to their website, on the gate or fence or buildings?... -
Last time I checked, it would not. But that was 2 years ago. I went with a Dell XPS13 and it's faaaast..Leave a comment:
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