helenatim
Senior Member
"15 years as a facility owner/operator"
Last Activity: Yesterday, 08:54 AM
Joined: 19 April 2021
Location: beautiful Helena Montana
-
Customer service for current and potential tenants is my top priority: I personally respond by phone, text or email to every inquiry, missed call or question as quickly as possible. -
I think I would donate the unit to Habitat, ask them to advertise my facility in their promotions and add a link to my website. Then let them put their clients in the unit as needed. I do this with several non-profits and it is great marketing, and no work for me.Leave a comment:
-
I handle our Google Business Profile and have a marketing firm monitor everything else. I haven't thought about all the other online listings in a couple of years, so maybe I'll check on this. Thanks!Leave a comment:
-
My understanding in MT is that they would then own their own goods, but would still be responsible for the balance due owed to you. So I would let them empty the unit in the required time frame after the auction, then send them to collections for the remaining balance. You get rid of them quickly and...Leave a comment:
-
Apparently, polite paid off. He called back and rented a unit today. Go figure....Leave a comment:
-
That's a tough one. I'm going with the The Godfather. No, wait, I meant Monty Python and the Holy Grail.
Leave a comment:
-
This is truly tragic and I feel for you. Be strong, be sure someone is there to support you if needed....Leave a comment:
-
I had a guy today who would not rent from us because we don't offer in-person rentals. I was polite, he was a rude jerk. Happy to not be doing business with him. I hope he found a facility that does business the way he wants, meanwhile I am very happy with my model.Leave a comment:
-
Congrats on filling up another building! We had a similar situation with building sizes and ended up putting up a 20x400 and a 30x400 on the property. Like you, I prefer the 30' wide wherever possible. But 10x20 units are by far the most popular size in our area. Could you squeeze two buildings in...Leave a comment:
-
Check your state lien law. Don't accept partial payments. Talk to your attorney. It doesn't matter what's in the unit, get rid of this tenant.Leave a comment:
-
Same story here as most of the above posts. I have held onto photo albums, wedding dresses, and legal documents for people for months and months. Nothing.
On the other hand, last month I was able to get an urn and a military flag with medals back to someone after an auction. So it does happen...Leave a comment:
-
I generally try to 'Make the most of Monday.' Check the facilities for move outs and left over trash, send some notices, raise the rent.
Then take Tuesday off.
Leave a comment:
-
Sounds like a great setup Storman! I must admit to being jealous that you get to drive a golf cart around. We are very fortunate in our choice of careers for sure. I'm very thankful....Leave a comment:
-
Currently running 3 facilities/1100 units remotely as I have been doing since 2007. Happy to say I have never spent a day in an office. Improvements in technology have been a huge help. 75% of rentals thru the website, most communications by text followed by email or phone, averaging 1-2 visits per...Leave a comment:
No activity results to display
Leave a comment: