"While I still maintain that PTI quite possibly has the absolute worst customer "service" I have ever encountered" I SOOO AGREE!!
" thanks in part to stellar customer service from SiteLink" AND I SOOOOO AGREE WITH THIS AS WELL...
igotthisnow
Member
Last Activity: 21 October 2021, 09:55 AM
Joined: 2 June 2021
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Keep us posted on your "support ticket" response time. I had one open for three months...Finally they emailed me and asked if I still needed help. I hate you're having trouble! Opentech is a viable option...but it's expensive to change horses.Leave a comment:
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I’m going to look into that. Sounds doable. I just think Sitelink should fix their flaw so it’s automated. I don’t see the downside….for them....Leave a comment:
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Kristin, what I really need Sitelink to do is a pre-due date text reminder. As Sitelink currently allows with past due notices I have 860 tenants on anniversary billing. I’ll look into the Google deal. Not sure it’s feasible for that much volume. Thanks much...Leave a comment:
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Well I’m a Sitelink guy and happy to be one. There are a few features that should be added…as in texting. The reports one can generate is amazing. It allows you to do most anything one could possibly ask in self storage....Leave a comment:
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Amy thanks for the update. It should be a simple fix to allow invoice texting….as Sitelink currently allows past due notice texting....Leave a comment:
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Any update from SiteLink as to when this will be completed? It's been two plus months since their commitment to providing a pre due date text reminder.Leave a comment:
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