We use them on some of our vacant units. They work great. It's the perfect answer to keeping all units locked but still having the availability to rent from a kiosk.
You put a drop box by your exit gate/keypad for the locks to be dropped on the way out.
And for the rare...
MamaDuke
Moderator
Last Activity: 16th August 2019, 08:45 PM
Joined: 17th January 2009
Location: Sunny Southern California
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About 10 years ago, at my first storage job, we got a stack of returns all for 1 person that spanned about a year and they were a minimum of 2 years old! I thought the same thing, someone was tasked with cleaning up and found them stuffed somewhere!
And they wonder why we have no confidence...Leave a comment:
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Because you have that $100 value option, as long as the rest is truly trash, I would clear it out, contact the next-of-kin, and move on. I would give them 2 weeks to pick it up or you'll be done with it.Leave a comment:
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I sent you a PM with a referral. I have helped him to do many over the last 11 years. Never had an unhappy customer!Leave a comment:
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Once you have the vehicle towed, the lien notices are sent by the towing company. They become the lienholder instead of you. So the owner of the vehicle has all the legal notices required, they just come from someone else....Leave a comment:
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I agree!!!...Leave a comment:
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Have them show up, but don't tell other bidders why they are there. They can just not be interested in the units available. As long as none of them are "acquiring any property" you have satisfied the law.Leave a comment:
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This varies by state. Many require a legal court eviction if you don't get them to vacate with a lease termination. Anyone in this situation should check with an attorney before just disposing of the contents....Leave a comment:
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There was a lot more to the story. Details were removed to protect identity....Leave a comment:
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So, the easiest thing to do is when you send invoices, don't have text in the email. Instead, on the bottom left of the email screen in the invoice process, change it to Embedded and attached. Then the invoice with all the numbers are plugged into the email you send. And there is an attachment as well,...Last edited by MamaDuke; 2nd August 2019, 03:07 PM.Leave a comment:
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I think the problem is that the info you want is made to only be on the invoice itself (as noted: Invoice only), and any other balance keyword won't work because when an invoice is sent, it is not yet due.
We don't put the amount due in the invoice email. Our email text for invoicing is...Last edited by MamaDuke; 1st August 2019, 04:35 PM.Leave a comment:
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I don't know the laws here in CA, but when I have been asked, I just tell them, "I provided you a copy at move-in. You will have to locate that as I am not permitted to give any copies of our files." That has always done the job!Leave a comment:
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He could likely resell the stuff and make good money. A few years back I had an ex-girlfriend sign over a unit with her ex-boyfriend's grow supplies. It was like 6 - 8 hydroponic tables and some other stuff. We sold them individually for like $300-$400 each!Leave a comment:
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Too much extra work! Besides, here it takes getting past 3 keypads to get to your space anyway! Most pay before the 10 days, so we overlock the day the late fee applies....Leave a comment:
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We close SL and reopen it every morning. This prompts a daily gate update, which almost always corrects any issue like this.
And if there is ever an issue, doing a manual update should fix it. Glitches happen from time to time.Leave a comment:
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First thing to check is that in his ledger settings, there is no check in the box "Never lock out at gate."Leave a comment:
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We stay at about 96% occupancy with delinquencies at about less than 1%. We have 4 employees: 3 full-time and 1 part-time.
We have nothing available larger than a 6x9. We have about a 2-year waiting list for drive-up units. So we daily turn people away when they are looking for medium...Leave a comment:
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We are such a smoothly-running property that we would prefer things take MORE time! We spend a good amount of time with nothing going on and nothing to be done. That can make the days drag on.Leave a comment:
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20 locked out of 1264 units.Leave a comment:
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I did this at my last property. I was in an area that it was very needed, and we advertised well, yet still less than 25% were rented at any given time.
We did accept packages. We did rent to out-of-state people as long as they had the USPS requirements met for the rental.
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