MamaDuke
Moderator
Last Activity: 9th August 2018, 11:00 AM
Joined: 17th January 2009
Location: Sunny Southern California
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I do the same as MCG. -
That is too funny!!! Too bad it tied up a unit for you.Leave a comment:
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Because Deniece can get the same in a single purchase that Astro gets in an entire month!...Leave a comment:
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We are self-storage. The service we provide is an empty box for them to load as they choose. You provided those services, and they used those services. End of story! Any loss goes to insurance, not credit card.Leave a comment:
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At my last property, we had a built-in dispenser with cups. Hot and cold water. No coffee, no tea, no candy. Just water.
At my new location, we have bottled water in a fridge behind the counter. Sparkletts delivers 2 cases every 2 weeks. All the customer has to do is pop in the office....Leave a comment:
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I prefer buying from Uhaul. With the free shipping, it keeps them with the best pricing...at least for what we use. Typical markup is double what we pay.Leave a comment:
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We use the CA late fee schedule. Those large units have some big late fees.
As far as changing your fees, you need to check your contract verbiage. You should be able to post a notice in your office for 30 days along with some form of notification to customers that the fees are changing....Leave a comment:
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I don't mind the late payers at all. Extra money for the company means extra money in my monthly bonus! So as long as the only problem is the late payments, I keep them.
If they are an issue in other areas, then I just double the rent and generally, they decide to move out by the end...Leave a comment:
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I have been living onsite at different properties for 10 years now. I really don't mind. And the one I just moved into this week is incredible. Everything done right. And new paint and carpet between managers. (The previous one left me with thick orange mold all over the shower and cat pee stains...Leave a comment:
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