MamaDuke
Moderator
Last Activity: Today, 11:26 PM
Joined: 17th January 2009
Location: Sunny Southern California
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I have worked properties on both systems. Working on the anniversary date is easier, in my opinion. It spreads the work throughout the month, you don't have all the invoices on 1 day, and all the legal notices on 1 day. There is no prorate confusion. They just pay a full month and the admin fee to... -
I have had experiences at a couple properties, actually. But at my current location, where I've only been since July, there are a lot of things reported along with what I've experienced.
We have 2 buildings, both 3 stories. In the second building, many customers report hearing children...Leave a comment:
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You need to reverse the "Schedule Auction" and then do a new "Schedule Auction" with the new correct date and time.Leave a comment:
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Next time, listen to your gut!!!
If your software has you use the same customer info rather than re-type everything for a new rental, I would go in and add on the address "DO NOT RENT" just in case!
Let's just hope dad follows through on his promise.Leave a comment:
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A bit more than 25 miles!!!...Leave a comment:
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We have always had Manager 5 days, Assistant Manager 3 days. Assistant covers the Manager's days off and 1 day of overlap so the Manager can go out and get errands and marketing done.
Where I am now, both are full time, plus another relief person 2 days, and there just isn't enough work...Leave a comment:
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I did basically the same as KrisinNC. Only for move-ins, NEVER move-outs (you may never see it again!). Un-returned blankets were $10 each, and un-returned dolly would have been $100. We frequently replaced blankets that didn't get returned (bought on sale at Harbor Freight for like $4-$5 each)....Leave a comment:
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I have actually had this work well at previous properties. And I never had someone pay half and not move out!
I HAVE had evicted customers not move out, but that was easy because then they just got sold!...Leave a comment:
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You would need a seller's permit to sell any merchandise. This is how you submit sales tax.
You can confirm this when you get your business license.Leave a comment:
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That elevator should be sufficient. No one ever moves the entire contents of a 10x10 or larger in a single load, anyway. Generally it's whatever fits on a cart or dolly, and several loads are required to fill a unit.
If you don't have them, I would suggest flat-bed carts or dollies for...Leave a comment:
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Most vacant units should be locked with a manager's lock, all keyed the same. A couple of each size should be available for online rentals and those could have just a seal so that the customer can snap it off when they arrive to move in (see photo).
This way, everything is secure, and...Leave a comment:
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We are 98% full, so we have no discounts on anything for anyone. And no one ever complains!Leave a comment:
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We just implemented this in August. And as of October 1, we are requiring all current tenants (over 1000!) to either provide proof of coverage or take what we offer at $10/month. It is already in the contract that they are required to insure the goods stored here.
Of course, most customers...Leave a comment:
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I no longer allow partial payments, but back when I did, we had a form they had to sign which acknowledged that it did NOT stop the lien process. They understood that unless the entire amount of the lien was satisfied, I could sell the unit. However, I primarily tried to get them to at least pay the...Leave a comment:
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That will be a court eviction at that point, sadly....Leave a comment:
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We require them to sign the Autopay form and check a box that says to keep the card on file for future payments. (Autopay is a different check box)
Also, if you have online payments, they can put the card on file there and you are covered because they did it through their own account.Leave a comment:
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For what you're showing here, you can just create a new invoice and send that. That way it's clear to the customer. The only time the "edit charges and payments" option is needed is if you want to invoice for a pre-payment discount.
And really, since this is all now past due,...Leave a comment:
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You save by exporting, then you choose the format that you want it saved in....Leave a comment:
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You can't do this in Sitelink.
You need to either get these customers to come and give you access so that you can align these magnets, or you need to exercise your right to enter for maintenance. This should be addressed in your contract.
With notice (usually 3 days), they...Leave a comment:
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Sparefoot has purchased both Sitlink and Storedge in recent months!...Leave a comment:
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