Steve_hajewski
Senior Member
Last Activity: 12 July 2020, 08:01 PM
Joined: 3 March 2009
Location: Columbus, WI
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My only credit card dispute in five years is a woman that moved out without giving notice or contact of any kind, then disputed her last months rent and cleanout fee with the credit card company instead of even calling me. ( I billed her a small amount for leaving some junk in the unit that I had to... -
Yes I'm going against best practices here I'm sure. I would prefer they do autopay via the web site and go that route whenever possible....Leave a comment:
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My business partner and I recently purchased a nearly 50 year old property, one that was run very much as it was in the 1970's. Well organized, but everything on paper. And cash and check payments only.
At our first site which started in 2015 I have probably over 90% of my clients paying...Leave a comment:
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My projects this month include installed a "Mr. Cool" brand DIY mini-split unit for the kiosk room. At this point I just have a whole bunch of parts laying around the back room, a new hole saw, and some good intentions. Ironically, it is too hot to get motivated.Leave a comment:
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Weekly. I have a sign at the keypad that says to text their ID to me if they forgot the code.
I respond quickly, but they usually get impatient and call 30 seconds later while I am still looking it up on the app.Leave a comment:
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Cut the lock and see if there is anything in it. If there are boxed items, look for amazon shipping labels etc for a clue. If it looks like a typical unit of stuff put a lock on it until they come back and sign a contract.
If they have no contract with you for that unit, they don't have...Leave a comment:
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Everything is actually on APC brand surge/battery packs, but I guess if the lightning is close enough they can only do so much. I might need to look into better grounding methods for the buildings.Leave a comment:
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Lightning
Ugh. 2020 just keeps delivering! Lightning struck one of our buildings or very close to it... a customer on the other end of the property saw it and then had to call me for help when the gate would not open for him. Fortunately no injuries or obvious physical damage. Seems to have damaged my office... -
Oversupply is probably a far more important factor than COVID 19 judging from most storage owners that I have spoken with lately.Leave a comment:
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OK, first thing. You need to raise rent. You should never be 100% full. Being full means you are under market value for your property.
As for customers who expect immediate access, I have found that using management software that allows for online payments combined with "Davinci"...Leave a comment:
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I see that MiniCo offers insurance for vehicles stored in a unit, not sure if they will cover outside stored vehicles...
https://www.minico.com/self-storage-.../pay-with-rent...Leave a comment:
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