Iamkathleenj
Senior Member
Last Activity: Yesterday, 07:04 PM
Joined: 19th March 2009
Location: Daytona Beach, FL
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Yes and they encourage us to find training opportunities and I attend the self storage conferences & tradeshows when they are in Orlando. Also the Certified Self Storage Manager.... -
December 1975. Going on our 44th year....Leave a comment:
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What do you mean I can't like my own post?
Ok. I was liking posts on the forum and I clicked my own post & I got a pop up message that I said can't like my own posts. Whhhhaaaaatttttttt??? I am so witty and knowledgeable that I should be able to like my own posts.
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Welcome from sunny Florida !Leave a comment:
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A flow chart or check list is always a good idea to have to make sure you cover things. Even after doing this for a while I sometimes forget. Sometimes customers just want the price and hang up. If you can get a couple of features or information in before you tell them the price that is always helpful....Leave a comment:
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I have the same situation as DairyGirl. I get paid for the entire day ( 9am-6pm ) because I don't actually have a break. I close to get something to eat and if someone comes in then I take care of them. PS next door closes for lunch and customers can see them in the office eating or reading but they...Leave a comment:
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We had a few bands and drummers rent storage unit years ago and only one young band was a nuisance and had a concert here one Saturday night. When we came back from dinner we couldn't even drive into the facility it was all parked up. Underage drinking & smoking were going on and that was the...Leave a comment:
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Uh, yeah, why would you have toilet tissue hanging around in the car?
Oh...I so wish that the boob cash and sock cash we get was wrapped in toilet paper. Since we are in the south it is usually wrapped in bodily fluids....Leave a comment:
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AmyLou For the first 8-9 years of being here when the customers came a knocking we helped them, went out of the way for them and in return we were grossly taken advantage of. On the advice of our supervisor we put a sign on the apartment door that said " We will gladly help you during business...Leave a comment:
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DairyGirl I know
Fingers crossed there will be no problems. I also sometimes worry about retribution. Will she cause a problem while she is here? Hopefully not....
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Saturday I had a lady call & inquire about renting a storage unit and said she would think about it. Later in the day she and a man came in. She looked familiar but I didn't have her name. He did the paperwork and I didn't find him in the system. She paid for the move in bill with her debit.credit...Leave a comment:
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I can see both sides.
As a resident manager myself I think it is a selling point & it brings customers another level of security that someone who, although not always on the property, is living here. We make sure that everyone knows that we do live here, have cameras and alarms and...Leave a comment:
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THAT. IS. AWESOME. and I wish we could use it.
Thank you for the laughs....Leave a comment:
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DairyGirl you are absolutely correct, I was really lucky to have it on camera. Once I looked @ the video and called her ( all the phone #'s were disconnected ) I deleted the payment and made sure my boss know what I did. I also saved that clip to my computer & uploaded it to our cloud so when...Leave a comment:
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Sorry DairyGirl, I hope that the $ comes out in the wash @ the end of the month, I know it is frustrating. Maybe put the $ in a sealed envelope with your signature on the sealed flap? At the beginning & end of the month we take in alot of cash and we have always done the deposit daily (unless...Leave a comment:
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