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twotoejoe
twotoejoe
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Last Activity: Yesterday, 11:12 PM
Joined: 17th February 2011
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  • twotoejoe
    replied to Customer claims flooding
    Offering her another unit is not an option as we're completely full of that size unit. She is in a 10x20 and the only thing we have available is a 5x10. She still has her lock on the unit and promised to pay for this month when her 'problem' is solved. I put extenders on the gutters to divert any...
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  • twotoejoe
    started a topic Customer claims flooding

    Customer claims flooding

    Among this mornings auto-pays that were dishonored I noticed a particular one that said 'do not honor'. So when I got out of church I noticed an email from this tenant claiming that her unit had water damage. I checked and she had purchased tenant protection through Easy Storage. To make a long story...
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  • twotoejoe
    replied to Pro-rating last month?
    If lock is on the unit the first of the month,they owe for that month. Period.
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  • twotoejoe
    replied to Vacates Without Notice Hurts...
    I've NEVER required a written (or any other kind) notice in over 35 years. Occasionally I'll have someone stay over a day or so but it has been rare. If I don't hear anything from them I lock them out on the 6th.
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