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Orkocean
Orkocean
Senior Member
Last Activity: Today, 03:16 PM
Joined: 19th July 2012
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  • Orkocean
    replied to Paid if shut down?
    Our hourly workers are being effected since we've cut down open hours and closed on Sundays at most of the sites. As a salary employee my wife and I were told "we're good" as I asked before heading out to finally move my belongings from TX to CA. The higher up shut down our Budget truck rentals...
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  • Orkocean
    replied to We are Closed
    I hope your heard wrong.. As a company that big and who I see nonstop stuff for on linkedin about how they were voted as one of the best to work for that sounds pretty messed up. Especially as i'm reading how target is raising their pay and offering more bonuses....
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  • Orkocean
    replied to We are Closed
    Some of our sites are operating "from home", we're operating pretty much as normal but limiting how many can be in our office at a time and all. The higher ups did decide to shut down our truck rentals side of the businesses though, kinda odd as we can still accept them coming in but not send...
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  • We have emails pretty much worded the same, rarely you get a "Special" person who gets offended by them. I've had more people get offended for getting their invoices which are emailed 10 days prior and come or call in yelling. It was one of my first days in this industry when I was on my perhaps...
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  • Orkocean
    replied to Late Fees
    Our company is still taking it day to day to figure out how we want to move foward. I'm with pacnwstorage , personally I think if you "advertise" that you aren't gonna have late fee's you will have everyone taking advantage of it....
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  • Orkocean
    replied to Funny or bad timing?
    LOL I actually joked about making that our special when this all started. I'm glad I didn't because at this rate I couldn't get TP to give away probably....
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  • Proceeding as normal, just had ours this last Saturday. As you pointed out, anyone who's at the point of being sold now was behind waaaay before any of this over hyped media craziness took hold.
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  • Orkocean
    started a topic Funny or bad timing?

    Funny or bad timing?

    If anyone saw the area 51 ad you know we like to make ads based on what's going on. Wanted some other opinions if this is funny or perhaps "too soon"? We're split on it here...

    Was thinking something like "When you need somewhere to store that new white gold!"...
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  • Orkocean
    replied to Knox Box - Police accessing facility
    Do I mind? No, i'm glad to have police presence around. I was just wanting to check on the legality of it being done. When I was in Florida they would show up and unless the gate was already open they could not access without a warrant to get on to property. I have the customer in here right now talking...
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  • Orkocean
    replied to Knox Box - Police accessing facility
    They opened it, it's not the first time i've seen them use the knox key to come on property. Seems the whole police force has a key to it.
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  • Orkocean
    started a topic Knox Box - Police accessing facility

    Knox Box - Police accessing facility

    Curious if anyone knows the legalities of police using a knox box key to show up at a property, open the gate and go confront a customer on site? I'm trying not to interfere with whatever is going on currently but 3 stockton police just flew into my parking lot, locked my gate wide open and are back...
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  • Orkocean
    replied to CC auto storage facility/hang out
    I tried finding one I saw a few years ago in the greater houston area *conroe I think it was* that was more personalized garage spaces like you were describing but the only thing I could find on a quick google was https://garagesoftexas.com/garages/ which may be something you could take a look at or...
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  • Orkocean
    replied to Waiving late fees
    Yup, for our area I would expect more fake claims than real. But our vegas store I'm thinking may have more customers impacted with jobs being put on hold if a bunch of events are shut down etc.....
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  • Orkocean
    replied to Waiving late fees
    So I was thinking about this last night, with everything that's being shut down due to the virus are any companies going to give leeway for people in those situations? As AngelaESSTX mentioned in another post, the Houston Rodeo was shut down, that's a maaaajor thing for some vendors and can make or...
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  • Orkocean
    replied to Coronavirus
    Yeah I read about that yesterday. I'm flying in to Hobby on the 24th to get my stuff loaded out of storage in conroe and drive it to cali, my M-I-L is trying to get me to postpone the trip. She works at MD Anderson and they have to document everyone they come in contact with so even me coming in has...
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  • Orkocean
    replied to Personal items
    We try to be "nice" with personal items and usually hold for 30 days, 9/10 times no one ever claims them. If you tell a winning buyer that "so and so would appreciate if you left their personal items" they pretty much always use it as a way to leave the trash they don't want with...
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  • To go along with the think of your safety I just had one that I finally did the right thing for once and actually thought about mine. I've chased people into woods, held people on the ground until cops arrived etc. and always after the fact think about "damn, that could of ended bad". Just...
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  • lol Angela... Reminds me of one who called us, with caller ID showing her name, stating she was in jail currently and couldn't pay for a couple of weeks until she got out. Same day we laughed over that and decided to check her on facebook and sure enough she's posting on the site as well. Must of been...
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  • Orkocean
    replied to Ugh! Collections
    We are anniversary here as well and owners want calls done daily. To be honest collections don't bother me, the only headaches I get are the "fun" customers who want to argue fee's. Routine calls though we get the majority of our customers trained when we come in after a few months of dealing...
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  • The one that comes to my mind that had me facepalming myself while takling to was a few years back in Florida and a tenant was on autopay's card expired. Well I was the lucky sob who managed to get her to actually answer a phone call finally. I kept my professional pants on as it was an elderly lady...
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