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One time in my life I was young and dumb, now I'm just dumb. Anyways. I was stuck on that treadmill of barely keeping my head above water when it came to paying my bills. I would suspect inflation is really giving those folks a really hard time right now. Our delinquent tenants have slowly been...
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I've always wondered why other places don't raise rents. I bet these mom and pop operators leave hundreds of millions of dollars on the table every year because they are afraid to raise rent on someone they know....
- 1 like
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Wow, you are leaving a ton of money on the table!!!...
- 2 likes
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I was in the same seminar and had no clue you were in there! It was one of the best ones we attended!...
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Dealing with good and bad reviews
One of the first things we dealt with when we took over our facility was the bad reputation the place had in town. Once we came in and made positive changes for a better tenant experience, the old-timers didn't care for what was going on and left us one-star reviews. My conversation this morning with...
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You gave out the secret sauce! We always maintain professionalism and we've had a lot of customers comment to us that they picked us over other facilities due to our replies to the bad reviews. It shows we are professional, easy to reach, and willing to hear everyone out. Facts are your friends!...
- 2 likes
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Sounds like you dodged a bullet! I don't even care about reviews anymore. I always respond to every single one, but usually one star people leave the one star reviews like this person....
- 4 likes
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It's really important to have a system of checks and balances within your organizations because we are all human and could make a mistake at anytime. We will cross check the dates and times twice before proceeding. This has helped us catch errors before they became harmful errors to our company....
- 1 like
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I would consult with an attorney who specializes in ADA. Just like with any set of protected classes, there are a few bad apples that are money hungry and goes around suing facilities for being non compliant. A friend of mine owns a retail establishment somewhere in the southeast and was sued for...
- 3 likes
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Remote ran facility, must use credit card only. I swear you get a better tenant out of it....
- 5 likes
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We have the best, better, and good or something like that....
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Oh yeah. So if I were to charge a flat rate for every unit my gross would be $8000 a month or so. I do dynamic pricing at our facility where we charge a premium for the end units, then it goes down to a middle tier, the finally the lower tier for the units in the middle. It doesn't matter to us if it's...Last edited by Bubba; 11 March 2022, 12:40 PM.
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