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  • What tips and tricks did you learn this 2018? Care to Share?

    Be it an Industry Expert or a Newbie to the community like me, I believe each day is a learning curve to something new!

    New Year’s Eve is just around the corner and I got curious to know what other's might have learned this whole year? We might have faced new situations that we overcame...
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  • Alen2611
    started a topic Merry Christmas !!!!!!

    Merry Christmas !!!!!!

    “My idea of Christmas, whether old-fashioned or modern, is very simple: loving others.” After all the worlds in NEED of Just LOVE these days.

    What'd you get this Christmas?
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  • Do you followup with tenants after they've moved out?

    We live in a Digital World today where our business is majorly valued over the reviews found online, Having said that Do most storage operators followup with moved-out tenants a week or 3days later to gather reviews? Or simply drop an email stating "Thanks for choosing #*#*# Storage for your Needs"...
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  • Overdue Notifications - Postal Mail vs Email vs Text Messages vs A Call

    13
    Postal Mail
    15.38%
    2
    Email
    53.85%
    7
    Text Messages
    38.46%
    5
    Direct Call
    38.46%
    5
    I've always wondered on which of these modes of contact actually get a BETTER RESPONSE?

    Hope your responses could help understand many on how they should remind Overdue tenants on their payments - Thanks in advance all!

    Also, Personally I'd like to know if emails really do...
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  • Skip Credit Card Transaction Charges - The Wants vs Reality

    There's a number of Payment Processors in the market today and each of them are quite unique to themselves when it comes to their transaction charges/swipe rates. I hear a lot of requests from storage operators - mostly small and medium, if there are ways you could imply that charge to the tenant themselves...
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  • Meauxhala
    started a topic Automated Reminders for Leads ?

    Automated Reminders for Leads ?

    Interested to know what everyone is using for internal reminders to follow up on leads. We are having some issues getting time sensitive lead information to site managers from the Reservations Center.

    I'd specifically like to know if anyone is using something that would notify site managers...
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  • Meauxhala
    started a topic Once upon a website . . .

    Once upon a website . . .

    Greetings Y'all!

    I'm new here and wanted to just take a second to say 'Hey'. I've been working in the self storage industry since May ( yes, this May 2018 ) ; so I am pretty brand new to all things Self-Storage related. Luckily for me I don't have to deal directly with tenants or make
    ...
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  • Today's Technology and the Leap of Faith to change from outdated methods

    0
    It's working Fine NOW, Why the Change?
    0%
    0
    Afraid to adapt to Technology
    0%
    0
    Doubtful on the time to be invested in the "Learning Curve" to understand the tool
    0%
    0
    Don't trust the web with secure tenants data
    0%
    0
    Hello Everyone, I'm a firm believer that not one size fits all, I believe that in the storage world all of us have a unique way of handling operations at our facility. However, I'm quite curious to know that in spite of having many advanced options that could save time and make the work of Storage Operators/managers...
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  • elizabsm
    started a topic Self Storage Manager Software Program

    Self Storage Manager Software Program

    Has anyone ever used this software program? I am trying to gain some more insightful information regarding reviews of pro's and con's, but can't seem to find anything except the general info the company offers.

    Would appreciate any info that can be given.

    Thanks!
    ...
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  • Email Receipt Marketing! Do you? What software do you use?!

    Does anyone take advantage of email receipt marketing?

    Embedding links/icons to your social media, listing promos or adding coupons into your auto receipts and/or invoices?

    If so, what software are you using that allows you do do this? What do they allow and and what (if...
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  • mhndz84
    started a topic Issues with my DigiGate

    Issues with my DigiGate

    We have 2 locations in Merced, Ca and both of our facilities use the same gate software. In order to gain access to the facility the client must enter a 4+ gate code and for awhile now they haven't had to. They can push 1 number or 15 numbers and the gate opens. I think it just needs to be reprogrammed...
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  • Developing modern web management software

    We have been working on a very modern product that we believe is the most handsome and powerful way to manage your facilities that we have seen thus far. We have tried to apply very modern web techniques and trends to allow the solution to be used from any size device with ease. The plan is to make...
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  • KeyPad - Management Software - Accounting package question

    Hello all,

    I am in the process of prepping the land and getting things going.
    I am in eastern Canada.

    My question is: Do I need accounting package or do most management software come with?
    I am also looking at using the Cube for now to take credit card payments....
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  • Buyer Beware! Domico Software Fiasco

    This post is to warn anyone considering using Domico software to thoroughly check out your other options. I have recently had a terrible experience with Domico and thought others should know.

    We are currently using TaskMaster software and as we all know it is no longer supported. Therefore...
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  • Storage Software for approx 100 units- auto and self storage

    I am managing a new, family owned and operated storage business. We have been slowly growing to the point where I feel it would be beneficial to have some sort of computer system in place to help me keep all the clients and their information a little more organized. I have been looking on this site...
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